Great customer service at the front desk and the breakfast area, but the building itself is worn and the need of updating. Could barely see out my window, carpet, stains, dark halls, and missing fixtures. Room was clean along with the bathroom. Great location for the Cleveland and South Cleveland area.

We enjoyed our stay. Plenty of parking and the location felt very safe. The rooms were clean and spacious. The staff was professional and check in was quick.

Hotel was perfect location. A few minutes from anything you could need for a business trip. Rooms were clean and comfortable. Carol was our breakfast host every morning we were there. The food was fresh and the breakfast area was kept clean. She greeted each guest and recognized return customers. She was genuinely friendly. A really nice way to start your day.

Old and rooms badly in need of refurbishment. Parking area outside the first floor come right up to the windows. Saw multiple rooms with damaged half hanging window coverings. Windows are very dirty as they were in my room.However, my third floor double queen room had extremely comfortable mattresses. Staff were very friendly and very accommodating.My room was quiet. Has a small pool in Central Courtyard. I did not see anyone using it. This time of year school is back in session, so I suppose not many families traveling during the week. My room rate of $136 was a very good value compared to other properties in the area.

The hotel is very clean and affordable. Breakfast is hearty with multiple options. Staff were responsive when we had issues we had a toilet that didn’t work and so our room was moved. The only drawback was that our room windows faced the other building, which was like looking at another wall, not really an outdoor view. That made the room feel smaller and more confined.