My daughter and I stayed at the Solon, Ohio Homewood Suites for an extended stay of 60+ nights this summer. We were in Cleveland as my daughter got an internship at Cleveland Clinic. I had looked into Airbnb’s prior yet wanted something more modern and safe. None of the more modern apartment buildings in downtown and surrounding Cleveland suburbs would rent for just two months that we needed. Corporate relocation services were somewhat helpful and might have worked as well, yet they were way more expensive once you figured in utilities, parking and renting a fully furnished unit. This Homewood Suites in Solon, Ohio has just gone through a full renovation. Everything is New! Carpets, furniture, beds, showers, wallpaper, lobby and breakfast area (which has the most comfortable furniture of any breakfast hotel area I’ve recently experienced), a refinished pool,...new BBQ Grills too. While I was there they even resealed and re-striped the entire parking lot, upgraded the WiFi and TV package. There is a small pond adjacent to the property with ducks, turtles and other wildlife. The patio outside the indoor pool overlooks this and has comfortable outdoor furniture with cushions on all. There is even an outdoor basketball hoop and refinished court along with a gym with all the needed equipment.This place was great! With all it offers and how clean and comfortable the facilities are, it still came with the unexpected. The fantastic staff! At this property…from Trenise and India in management down to Stacy in housekeeping, George in maintenance and Dawn in the breakfast area, the staff here all care about their jobs and it shows. I got to know them some over my time here and it made my stay like a home away from home. They all say hello when you pass them in the hallway. Every morning I entered the lobby and headed to breakfast, Veronica greeted me. Dawn in the breakfast area just plain cares how things look and taste and made sure the area was clean and stocked everyday! She doesn’t just put the food out and then go hide in the back, she greets you and chats with everyone as they assemble their breakfast and start their day. Trenise and India checked in and chatted often to ensure my stay was going well. Rainer and all the front desk staff always smiled and had my numerous Amazon packages held and logged into a register until I stopped by to pick them up. Housekeeping staff was available for full service room cleaning or just swapping out towels and taking trash as needed …no complaints here either.There’s a KFC, Longhorn Steakhouse, and a Mexican restaurant (didn’t try this one) nearby. All are in walking distance to the hotel. DiBella’s Subs is next door and was really good as well. For fine dining head to Chagrin Falls and visit Lola’s Bistro just ~15 minutes away…fantastic!! For Drinks and bar bites head to “Station 43 Pub & Restaurant” ~15 min away. After thinking that this summer was gonna be even more rough as I didn't get a modern apartment or Airbnb, boy was I wrong. My last choice turned out to be my best choice. I wouldn’t hesitate to stay here again and it'd be my 1st choice when staying in the Cleveland area…you won't be disappointed. Kudos to the management and all the staff at this Hilton property...Well Done and Thank You!

Great experience. Staff extremely helpful and very hospitable. I have been to many Hiltons Hotels but this one is by the best. I would definitely recommend staying here.

Construction on road but didn't really affect getting back to the hotel. The atmosphere was very warm very clean and welcoming. Employees were welcoming, cordial and courteous. The rooms were clean, bathrooms clean but some of the dishes and silverwarethe dishes were dirty. I think the value was exceptional.

Absolutely blown away by the level of kindness, grace shown to others, attention to detail and above all excellent customer service when working with India at Homewood Suites by The Hilton. I watched her handle endless vendors, employees, questions, calls, requests, demands, remodeling (less than nice corporate contractors) finishing up and also making sure guests were being checked in and tended to. INDIA YOU ARE THE DEFINITION OF “BE KIND TO OTHERS, YOU NEVER KNOW WHAT THEY ARE GOING THROUGH” and I can say that this young woman should be traveling for The Hilton Hospitality group opening their resorts and then some. It was clean, elegant, charming, the beer tap is SO cool, and I can’t wait to stay the night this summer with the whole family just because. The event planned and put on was extremely well thought through and the charcuterie by small woman owned business Boards and Berries (free delivery to Homewood Suites guests, always!) was superb. HIGHLY recommend Homewood Suites and so refreshing to have the hometown feel when you walk in paired with kindness from ALL of their staff I encountered (Trenese, Jennifer, Jason, cleaning staff and more) and I give it a 10/10 and know it’ll only get better!!

This was a suspected 2 day business trip on a seminar i was wanting to attend, to make a long story short this was a horrible exp still to this date 2 days later no one has reached out to me. This is a newly renovated room , I will say the bath was the best i loved the shower BUT NO TUB for almost 250.00 this room is WAAAY overpriced.I watched a video before i left seeing the amenities i was told they had a pool well when i got their the pool was closed for maintenance reasons. The bathrooms were filthy crap in the toilet , and NO toilet paper..I was hosting a friend to cook dinner , and there was No knives i had to cut an onion with a butter knife, there was no hairdryer, no pots and pans and the front desk russian lady , didnt sound to concerned ,, it was her language barrier., i explained i was not happy she did not help at all took 20 min to bring pots and pans , and at that brought me 1 pot for pasta , and a small frying pan, with no cover.This was embarrassing.They claimed all the utensils were brand new and i called them out telling them i took pictures and spoted in my drawer ALL 3 forks were different. No measuring cup nothing as the video showed. The couch was like a temu or ikea couch super cheap as it was a hard as a bench. I ended up checking out early i was so dissatisfied. be also prepared to have them actually charge your card an ADDITIONAL 150.00 for incidental fees.We I asked they said it would be refunded I was under the impression it was on hold..i was charged 242.00 for one night, what a rip off this is a glorified comfort inn do not bring in guests here you will be embarrassed.. I am am reimbursed by hilton as I am a club member I will take this review down. but aside from that everything i wrote is completely true.. Darci was helpful checking out but everyone else needs a course in managment control. sadly.