Excellent location....it was near the expressway and many restaurants....the head manager gave us a handicap assist room....he could not have been more helpful

Many family and friends were in this hotel as wedding invitees. 12 of them were not given check-in before 4:00 despite the hotel not being close to full the night prior (I was there and parking lot was half full and breakfast room had no crowd whatsoever). They had to change clothes in the lobby bathroom!!!!!!! For a wedding!!!! And I know check in is usually at 4 or later but this was ridiculous because the front desk person admitted to not knowing how to use the computer correctly. She was completely rude. No nametag. Lied about handing out our gift bags for the wedding guests - she had no idea what to do with them so she said “the bride and groom give them out” - this was a complete lie. She also said she didn’t know how to check room readiness to one guest. She didn’t make eye contact with me when I was asking questions. She only said “hmmph” when I told her shampoo was completely empty and room smelled badly. I do not recommend staying here. My son is getting married next year in the same area and we will NOT be considering this hotel for our guests.

I have stayed at this hotel several times and it’s always a great place to stay. It’s quiet and close to lots of restaurants…walking distance to a few. The staff has always been very kind and welcoming. Very good exercise room.

Over Memorial Day Weekend, we booked 3 rooms at Hampton Inn as well as one other family member booking his own room. We were very pleased with our experience.First, the hotel is in an area with a few restaurants (as well as a Harley store) nearby. The cute town of Medina was merely minutes away with its wonderful small stores, cute houses, and deer everywhere starting around 6 p.m. I've never seen so many deer simply in people's front yards. Although positioned right off the interstate, we did not hear any traffic at all. The hotel itself was endearing because of the staff. The people staffing the front desk were welcoming, and we saw one particular guy focusing on making the common areas nice for guests. At one point, he was on the floor defrosting a refrigerator containing drinks for sale. We also appreciated the coffee and hot chocolate available around the clock as well as the free peppermints. Beds were comfortable, and the room offered great shampoo, conditioner, and body wash, plenty of fluffy towels, an extra blanket, etc. The only problem we had was a refrigerator that did not work. If we hadn't been carrying a cooler and could take advantage of the free ice, that would have been a problem.Also, this Hampton Inn offers a great breakfast. In addition to three hot entrees and oatmeal with toppings, they also offer two waffle machines. The only problem with those was that no spray was available to oil the machines, so our waffles stuck to them and did not come out as pretty waffles -- more like waffle pieces.All in all, we truly enjoyed our stay at Hampton Inn.

This hotel was very nice for a quick overnight stay. David at the front desk was very nice when I checked in and helpful with local restaurant recommendations. My room (double queen) was clean and the bathroom was a decent size with nice amenities in the larger bottles. The gym has been updated and had enough equipment. The pool is big enough if you have young kids. The breakfast area was clean and there were hot and cold choices. There is coffee and hot chocolate all day in the lobby. There are some negative reviews but I found the hotel to be nice. I had no problem with hot water even though the hotel was almost full. I would stay here again.