Staff overall is incredible, patient and the effort is there to try and attend to any need you have. If you go enough you will have a few visits that don't go as planned, or catch a provider on...

I requested a mental health appointment 15 July, in 3 days, it will be 30 days and no appointment. The standard for the VA. For Veterans to get an appointment 7 days. I am sure they have Excuses

I encountered one person in their IT department who actually cared enough to help me, so I'll take my one star and update it to three. Still, the rest of the staff is lethargic.

Depending on the care needed- you will go to this location - Leestown, or the other location in Lexington - Cooper. This location is where most of the primary care doctors are located, along with...

After 20+ years of VA care, it is beyond my comprehension how the level of care has fallen so sharply. Physicians are overworked, staff are often incompetent, and the Administration is nowhere to...