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King bed suite
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Large breakfast area
Our Room
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Balcony View
Large play area in the center of the hotel
Quality Inn & Suites Hotel

Motor Inn on US 21 & Turnpike (exit 11) & 18 miles from downtown Cleveland.

Website: choicehotels.com

Phone: (330) 659-6151

4742 Brecksville Rd Richfield, OH 44286 ·253.49 mi

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Amenities

  • Wifi
  • Parking
  • Hot tub
  • Swimming pool
  • Smoke-free
  • Family friendly
  • Accessible
3.5
1044 reviews
5 star
279 4 star
308 3 star
213 2 star
128 1 star
116
Tripadvisor traveler Geoff H 10/17/26

Hotel was filthy and unsafe, we chose not to stay the night. The first room we were assigned had a large mold patch in the bathroom. I told the front desk and they didn’t seem at all surprised and quickly moved us to a different room. This one was filthy. Hand prints all over the mirror and pictures in the wall, crumbs in the coffee area, overall gross. The public areas had filthy carpet all over. The kids play area had multiple exposed nails sticking out where kids were playing and the pay structure was duct taped where the bolts were missing

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Tripadvisor traveler fester225 09/27/26

This place was originally built as a conference center at least three owners ago. The problems I saw might simply be a result of the new owner being overwhelmed by trying to clean up after the last guy.I was on Interstate 80 and looking for a budget hotel when I found this Quality Inn. What I found when I walked in the front door was closer to the entryway for a palace, with a front desk. I was concerned until I got the price for the room, quite reasonable. The staff-person at the counter was very nice and quite helpful.I noticed several large stains in the carpet in the hallway, a problem which will hopefully be remedied as operations under the new owner settle down. Once inside the room, more stains in the carpet. Again, hopefully this will be corrected soon.The bed? I really can't tell you much about it. I got myself between clean sheets, picked out one of several pillows, but don't remember much after that. In the morning I woke up warm, and not wanting to get out of the bed.Next was a shower. The water got hot quickly and remained hot for the duration. I went into picky mode and spotted some black in the grout between the tiles. This should have been taken care of during normal housekeeping using bleach in a spray bottle. Again, give the new owner some time to sort things out.Breakfast was a nice assortment of dry breakfast, yogurt, hard boiled eggs, powdered scrambled eggs and sausage patties. I helped myself to the scrambled eggs and sausage patties. The eating area was immaculate.Coffee appears to be available 24/7, and the ice machine at the end of the hall was welcome. If I had gotten there four hours earlier, I could have tried the pool. I turned in my room key at received a cheerful farewell from the front desk, then hit the road.I sincerely hope this owner is able to make a living at this location. They should be able to if they can stay attentive to the details.

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Tripadvisor traveler Gregory A 04/27/26

I have found this hotel to be a gem within Northern Ohio. The hotel staff and management team are highly accommodating, with customer service and meticulous attention to detail being their foremost priorities. The rooms are well-appointed, although they could benefit from the addition of USB ports. The facility offers ample space suitable for conventions and is notably family-friendly, featuring a splendid pool, hot tub, and dedicated play area for children. The room rates are exceptional and include breakfast and Chef Joe created meals that would rival any 3 Star restaurant. This hotel offers a multitude of amenities and advantages. During my tenure as Convention Director for a statewide international organization, I was thoroughly impressed by the professionalism, attentive service, and seamless transition processes. Consequently, I have decided to extend my organization’s conference to future years.

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Tripadvisor traveler ReAnna K 03/24/26

The hotel is a good place to take your family and kids for some fun and to get out house really clean great service . I go every year the only problem I have with this place they do not give you your security deposit back at all they say after check out between 3 to 5 business days your money will be back on card it’s been almost 2 weeks and still have not got my money back and this is not the first time it happened. Every time you call they say it will be in there this day or that day. To me this place takes from people and that is not right. And also we didn’t leave no mess or break nothing in the rooms!!! Do better !!!

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Tripadvisor traveler Nancy C 09/18/25

We had a very nice stay here. The bed was very comfortable and they were kind enough to allow me to check-in early because of a medical issue. The breakfast menu was ok too.

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