For the price, you think you’re getting a bargain, but you’re not… I’ve been living out of my car recently but had hoped to get a cheaper room come payday to be able to stretch out and have an actual roof over my head for a short time, and the price on this location caught my eye. Red Roof Inn has always been my go-to, but I absolutely will never visit this location again and make sure to tell everyone I know to avoid it like the plague. First, the room amenities list a mini refrigerator and microwave in the king room I booked, but this room did not have one. Next, there was no deposit listed on the price when booked via the app (and when one of the front desk men argued with me about it, he said he could show me where but failed to do so and therefore, “let me” stay without paying it)… next up, the light fixture in the room was broken, leaving pieces of hard plastic scattered dangerously about. The TV didn’t work appropriately (could change the channel, but couldn’t turn it on/off or change the volume, even after checking connections and batteries in the remote). There were cigarette burns on the bedding—in a non-smoking room… and one of the tenants in a nearby room was blasting music part of the evening so loud that I couldn’t hear myself think (as in, convent level volumes)… and finally I had booked a second night, but my reservation seems to have disappeared and the hotel is strangely “sold out” (despite the parking lot being only half full)… Being temporarily homeless is bad enough—I would’ve had a better time just staying in my car, and I have wasted what little money I have on a terrible experience.

There are no microwaves or fridgarators in the rooms. The door isn't secure and the front desk guys are total dough bags. The owner is a junkie that dosent even try to hid it. There's hoes and dope everywhere and the cops damn near live here

The first room they gave me smelled like an animal died so we swapped rooms. The second room had black mold growing in the bathroom and the ac unit sounds like a semi truck. I understand you get what you paid for but sticky floors, black mold and racing streaks in the toilet was not what I was wanting to experience. Customer service was good. Just wish they would clean up a bit.

This place was filthy and scary. It smelled horrible. It had a broken toilet lid, tub drain with red/white repair, smear of mysterious brown streak on picture, peeling off paint on doors, green algae in pool, rusted toilet paper holder, filthy walls and baseboards, etc. I had reserved this for 3 nights online but I just couldn't stay the last 2 nights. The first night I was so tired by the time I arrived that I didn't have the energy to go somewhere else. The staff was nice and did refund me the days I didn't stay. I hope they clean this place up soon.

We have consistently stayed in several hotels/motels over the last 2 1/2 months. Red Roof Inn has consistently been a good choice for us. The location in Plano was a pleasant surprise though so I am doing a full in-depth review. The staff is super nice and that is big deal to me. Check in was a breeze yesterday after noon. I had the pleasure of meeting John (the manager) this morning when I went to get my coffee and extend my reservation for another night. He was very upbeat when he greeted us and sincere when inquiring about our stay and if we needed anything. We needed an extra towel and an extra bar of soap. John was quick to help us fill our request. The rooms are nice and smelled clean and fresh. Our king room is spacious with plenty of elbow room. The bed is super comfy (a tummy and side sleepers dream). The pillows are just the right amount of soft yet still full and supportive. Everything worked in the room. Nice size flat screen TV with excellent reception and a lot of channels. The set-up of the buildings/rooms really cuts down on the traffic noise from 75 (central expressway). The extended stay guests that we met were friendly and told us that after 10pm it was pretty quiet and it truly was - even for a Friday night. This location is pet friendly. The outdoor areas are clean and clear of doggie waste. Denny’s is right next store. Several other places are within walking distance. Racetrac gas station is a 2 min. drive/10 min. walk down the side street (Central Pkwy E) rather than down the service road. It was nice and I felt safe walking my dog by myself. John and his staff take good care of the guests and the property. I definitely recommend this place.