They happened to have a replacement window that I could not seem to find in Rochester. I know some of the reviews here are low due to customer service - but I did not seem to have a similar issue...

Have been absolutely terrible to work with. They have had so many errors on their end that have resulted in my project falling incredibly behind. Between them not knowing how to properly measure...

They had exactly what I needed, at a better price than the big chain stores, which I ended up taking my original product back to because it was the wrong size and more expensive. Plus they...

my husband went there today and the new manager was a total A****. No customer service and we just finished buying last oct a big order for our new second story. No help at all.

Stopped going to the location in n tonawanda because becca at the front was so crass and disrespectful. I'd just like to state that this location is better by a land slide. The boys that work here...