Let’s start with the room. The refrigerator door had not been cleaned in five years! The room smelled musty, and there were at least 10 different people’s hairs on the ceiling and shower walls! I will share the pictures with you guys. I’m not making any of this up.I witnessed several drug deals in the parking lot. I witnessed a couple of prostitutes coming into the hotel. The people at the front desk were very rude and non-compassionate. Absolutely the most disgusting, deplorable despicable experience of my life!

Extended stay Americka of Aurora is the most foul hotel I’ve ever seen in my life! I was genuinely helping a friend and reserve a room under my name and told them that when I went into the hotel to check in that my friend John Waters would be the one staying there as he was living in a semi truck in a Walmart parking lot and very ill. He didn’t even make it into the hotel! and I had reserved for five nights And they clearly know that he was taken by ambulance because there was a ruckus in the parking lot the next morning he went to the hospital and died and no one will help refund any of my money because I didn’t call until Sunday to check them out. I didn’t even find out until Saturday. This is the most heartless, most unprofessional, rude establishment I have ever seen in my life stay as far away as you can!!!!!!!!

Manager Anthony lacks accountability. Your room will have what appears to be dried up spit all over the floor, lights that don’t work, no drain plug or shower curtain and you will be made out to be the bad guy for requesting the items fixed. Much of the staff is trying their best but seem to be inhibited by their lack of leadership.

Customer service was amazing. My room was okay and the bed was comfy. It's so much to do and there's a really cool bike trail near by. It's a very quiet area with lots of entertainment near by. I recommend this hotel .

I have been at this location since September 2022. It was good at first. Everything was fine until January, when the main waterline broke in the attic & flooded about 90 rooms. So there are only 30 or so rooms available. Management wanted the desk staff to walk the halls where the work is being done, but refused to purchase a decent flashlight for employees (there is no power at that end of the hotel). They also neglected to fix the card reader at the lobby door, so Anyone could walk in off the street at any hour of the night. It's nerve-wracking being in my room wondering if a homeless person is going to make an attempt to get into my room.CHECK YOUR BILL / FOLIO VERY CAREFULLY! I have paid for a month at a time, the whole time I've been here, yet the daily rate changes sporadically. Hotel personnel (including the managers) will tell you they have no control over the fluctuation. However, when I pay for a month, I have entered into a contract with ESA -- by changing the rates & then contacting me (before my month is up) to say I have a balance due is ESA breaking their end of the contract. Some computer glitch charged me nearly $550 for One Night & my card was charged WITHOUT MY KNOWLEDGE OR CONSENT!Currently, the hotel is full of refugees. I think it's fantastic these people have a place to go, but why were they given all the biggest, best rooms?! ESA is probably gouging the State of CO on those bills. Meanwhile, I was told my room rate would go up about $3-$5/night for the spring. It went up $21/night, totaling over $2700/month. I'm in a hotel because I can't afford rent like that - now the hotel is charging that?!?!