I ordered a complete dining room set. Two of the chairs wobbled and were not balanced correctly. They replaced them with new chairs immediately. No questions asked. Excellent quality and customer...

Once they deliver the furniture - you are stuck with it. Upon delivery, after seeing the fit and genuinely not being pleased with the 4500 dollar purchase even within days of purchase, you are met...

I wouldn't even give them 1 star. If you have any problems with your furniture, the sales staff is extremely rude! The person I spoke to about my claim made a comment to me that was not only...

I drove all the way from far northwest out to Illinois Road to look for furniture. My biggest complaint was I was treated like a nobody. I had to go up to them and asked for help. They were all...

Horrible, horrible, horrible customer service. I have been waiting for furniture close to 3 months. Cannot ever get a hold of a live person. Leave a voicemail and no one ever calls back. Also...