Our house is monitored by Vector Security. We had a couple of questions regarding our system. They promptly sent out a technician who corrected one malfunction and answered our other questions to...

Beware of this company- 1- they have price increases VERY frequently 2- when you leave them for another company they won't give you the installer or programming code needed to access and use...

Customer service: 1 star. It takes forever to get a live person on the phone. and when you do, they often wind up transferring you, where you have to wait, again, to get to a different department....

Now that I have cancelled with Vector, the true nature of their greed and lack of care for customers becomes even more visible. I use Autopay and they billed me $190 on 4/24/24 for three months. I...

We have had Vector for a while, honestly just because I was too lazy to switch. A month or so ago we had to change our internet, and we were having issues getting the cameras up and running. We...