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Navy Federal Credit Union Credit Union

Navy Federal puts our members financial needs first with low fees, great rates and discounts. Visit us at navyfederal.org or at one of our 370+ branchesmany located near military bases. We are proud to be a member-owned, not-for-profit credit union supporting all branches of the military, the DoD, veterans and their families through every stage of life. Insured by NCUA.

Website: navyfederal.org

Phone: (888) 842-6328

Closed now

  • Fri 9:00 AM - 5:00 PM

11534 Middlebrook Rd Germantown, MD 20876 ·144.95 mi

Merchant Verified

Reviews

yelp
3.0 9 reviews
5 star
4 4 star
0 3 star
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0 1 star
4
Mary C. 09/28/14

I actually pass another branch in Rockville, but this one gets my vote for fast efficient friendly service. I don't know the stats, maybe the Rockville location gets 10 times the...

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Vicki R. 03/26/25

I recently visited NFCU to obtain a certified check. My experience was excellent. I was warmly greeted by a lady staff member as I entered who directed me where to go. The male attendant who...

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Jennifer M. 09/15/25

I had a terrible experience at this branch for the first time in years. The manager, Lany, needs to improve her customer service skills and learn to treat customers with respect.

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Dani S. 02/19/21

This location is ALWAYS horrible when I comes to wait times!!! This past time I came on a Friday and they were NOT staffed like it was a Friday. Go to the Rio location if you can. Much better...

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Yvette M. 01/14/20

All the employees are standing around talking. I was not even greeted or directed to someone who could help me with an auto loan. The branch at the crown is always so pleasant and actually...

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