I used to come to PacSun a lot to shop for myself as well as my boyfriend. But I don't come here much at all anymore. What deters me from coming back is mainly price point. They used to have...

Worst customer service I have ever had. It was almost as if the two girls were trying to intentionally be unhelpful and rude.

Negative stars. The worst customer service and there was 2 girls non helpful and according to them were both managers and when asked for their name to report the unsatisfactory customer service...

Your customer service and your exchange policies are archaic. We should be given exchange options and you should be able to order store to store for sizes of items you do not have. I will...

I recently tried to exchange an item (for a bigger size) at PACSUN, which is still sold at full price and prominently displayed in the store. The item has the original PACSUN tags attached, yet I...