There are lots of hotels in the area. We booked this for the weekend and were pleasantly surprised. When we arrived, the front desk was so busy. The staff were efficient and friendly. The room was very spacious and super clean. From reading some review, I was a little worried about noise and smoking around the premises. May be were lucky. We had a excellent stay with no issues. Will return if in the area again.

NEVER will I stay with this brand of a hotel ever again—the worst hotel experience of my life. I felt so UNSAFE. If you are a woman traveling alone, DO NOT stay here.I booked this room through hotwire because of the lower rate. There was a mix-up with the name on my reservation which complicated check-in. This was not the hotel's fault. However, the way the hotel handled it was horrible.I don't know if the manager was new, but she was pretty useless. I don't know if the hotel has a general policy of lousy customer service or just bias towards specific customers.Hotwire corrected the reservation issue fairly quickly, and I finally got to my room. A strange person walks straight into my room twice within 5 minutes using the keycard. I called the front desk to discuss my safety and the lackluster customer service. Next, I spoke to the manager, Heather Sancrowicz, and again she was useless.The manager told me the only people with master keys to the room were hotel staff, but her staff wouldn't enter my room unannounced. So, if it wasn't hotel staff who entered my room twice?After my complaint, the front desk started calling my room every 15 minutes, allowing the phone to ring only once before hanging up. At this point, I unplugged the phone, put the extra locks on my door, and pushed the recliner seat against the door till I checked out. I was scared and disappointed with the hotel's lack of accountability.The employee's goals were to make me feel unsafe, unwanted, and harassed. They succeed. I was too nervous to sleep. The most frustrating part is that I paid for this horrendous treatment. Don't make the same mistake that I did. Please take my warning and stay elsewhere.

I can’t understand the good reviews this hotel gets from other travelers. The room and the bathroom were not cleaned properly. The carpet was stained, dirty and smelled bad. The air conditioners are unbearable loud. It was not possible to sleep when the air was turned on in our room. The noise from air conditioners in the rooms next to us were equally loud. We had to close the window and put earplugs in to be able to sleep. We had a room with a big shower with an installed shower chair. When I tried to sit on did it break of the wall even though I weigh less than a 100 pounds. I was lucky that I only got some bruises when I fell on the floor. I was just glad to get out of this hotel.

So here it goes.... First, I got to meet and Robin Stensen at Sterling Hts Dodge where I work. She works for the Candlewood Suites Hotel group. She was amazing from the start! Robin picked a new Jeep from me that same day. I thought our experience was truly incredible. So incredible, I had to introduce her to my wife, Rebecca. We go to Candlewood Suites Warren, and the first thing my wife notices is how welcoming the entrance was. We go to the desk, and there Robin was. As I was saying hi, she says, Bill Reed! She and her staff all get up and came over to me and Rebecca. You see, Robin had mentioned me as well to her staff. They hugged us. Showed us around, and we were blown away with the facility and the room. We booked a room right then. The night was CRAZY AWESOME! The staff made us feel like home. We will use this location for many more Staycations for sure! Thanks again Candlewood Suites Warren staff for a grand experience. Bill Reed

I am very pleased to see that Candlewood upgraded their cable. No longer am I missing the shows I enjoy. It is hard enough being away from home for work. Thankyou Candlewood for making the stay more enjoyable.