Yahoo
Avoid this Branch!
They have stained glass windows here.  So beautiful... Was this place a church?
It is now Chase.
Cool stained glass
Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service
14 teller windows and yet only 1 teller. what a joke!
No tellers out of 14 windows
No tellers
Chase Bank Bank

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Website: chase.com

Phone: (831) 427-0532

Cross Streets: Near the intersection of Ocean St and Water St

Closed now

  • Fri 9:00 AM - 5:00 PM

730 Ocean St Santa Cruz, CA 95060 ·2337.04 mi

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Reviews

yelp
2.5 32 reviews
5 star
10 4 star
2 3 star
2 2 star
1 1 star
17
Chelsea V. 08/05/14

This rating is for my experience with the staff at this particular bank. While there have been several moments where I have wanted to quit banking with Chase due to some frustration or another,...

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Lawrence R. 07/12/26

they have 14 taller windows and usually have no more than one window open, transferring all my banking to a credit union

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David A. 10/06/25

This bank is ghetto! They have the oldest and least reliable atms that I have ever seen. In fact, all of their atms are down for the rest of today. This bank is almost as bad as Bank of America.

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Louise V. 06/03/25

They don't even answer their phones at this branch. There is no way you can leave a message either. I would like the branch manager to explain why the customer service here is so poor. What's the...

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gman s. 07/05/25

My father passed away in February of this year (2025). He had accounts with banks, brokerages, etc. I was the executor and co-trustee of his family trust. All financial institutions were...

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