The customer service associate at the front desk was courteous and checked us out in a timely manner. He upgraded our vehicle to a new fully loaded 2026 full size SUV for no extra cost! Overall...

Long story short, I reserved a car, the guy claims he tried to call me and then said I needed to drive to Brighton, Michigan to pick up the car which is about 35 minute drive away from my house....

Employee seemed annoyed to be working, and no cars were available when booking online. Absolutely useless.

** DO NOT RENT FROM HERE** We made a reservation to rent a car. We arrived and no cars were available. They didn't notify us of this prior to our arrival The guy at the counter couldn't have cared...

Rented a Budget ford Transit 12 passenger from this location. If a zero star was possible I would have given them zero stars. I specifically asked if this was a 4 wheel drive and was told it was...