I love Chase. I just achieved the $900 promotional bonus for opening a checking and saving account with certain conditions. The awesome thing is you could do it every 2 years. Chase also has a...

It took two months to get access to my friend's account to pay his bills for him after he got dementia. He already had me as his power of attorney. They took over a month to decide that they...

It's impossible to get a human on the phone at the branch. Totally unacceptable, it's poor customer service to have a 5 deep menu that doesn't get you to an actual person, at the actual branch.

They never answer the phone. I've tried to call several times this week to ask for help and they ignore my calls.

Probably crappiest chase bank I've ever been to and it sucks because it's so close to my house so to go to another would just be out of the way. Shitty service, the tellers can't count to save...