I called a few days ahead and booked for a rush-hour pickup near campus, and was given a 30 minute pickup window. I confirmed the day before, and they confirmed and narrowed it to 15. The...

If ever your in town or visiting David the owner is your shuttle guy. Such a sweetheart not only did he help me and our family but when he had free time or was available for a quick pick up or...

Try to avoid using this company. I prepaid round trip to and from airport. Needed to wait 45 min for pick up on way back. Manager kept telling me that car is coming any moment instead of admitting...

Last year my daughter flew into DTW to visit UMich. Her plane was already in the air when I called Ann Arbor Airport Shuttle, and she had a late night arrival. David answered the phone, and...

I am giving them one star because there isn't a no-star option. I would give them negative stars if I could. I would take stars other people have given them and fling them at Ann Arbor Airport...