Absolutely horrific. I cannot believe they think this is okay. They left a 800lb box (completely damaged) half way up our stairs to our home entry, making it so that we had to climb over the ledge...

The reviews associated with this company has been my experience. The company is unreliable; has poor customer service, and can not deliver product on time. They can not and care not to meet the...

One of the worst freight companies I ever dealt with in my life. Somehow companies like Purple LLC. still utilizing these guys for their premium products, talk about ruining the reputation of a...

Contrary to their perpetual recording as you sit on the line forever waiting for them to get back to you, pilot is a shipping service disaster that I would not recommend to any business that cares...

I have been waiting on a delivery for over 2 months. I have reordered the item and it still has not been delivered. When I use the site to track the item , the tracking stops two days from the...