UPDATE (one day later)...I was contacted by ADT after filing a compliant with BBB. They are no longer over charging us, rather they apologized and were willing to accept $244.35 (less than the...

I have rated this company low and will continue with crappy customer service and support. You cannot get anyone on the phone without waiting for 30 minutes or more on hold. I will not use this...

If I could give a zero I would. Have had ADT for over 10 years. Thankfully never needed them. Today, I finally needed an immediate response since our fire alarm randomly went off. NO fire, No...

The customer service was great however it was worse than going to buy a car. There are no prices listed anywhere for you to see and the installers had to call outside to try to get a better deal...

This company is more than double the cost of other companies and for horrible service. If the security systems is triggered and is turned off they don't respond AT ALL. What a complete rip...