So, I came here on two separate occasions looking for items I didn't quite know the proper tech terms but after I described my needs, the staff graciously helped me identify the proper product and...

I booked a next day appointment to get my iphone fixed. After sitting at the counter waiting for customer service for 10 minutes, they told me they cannot fix my phone today and they were not sure...

my sister and i walked into best buy sept. 5th 2025 in saugus ma. with $3,000. cash. it was the worst experience i ever had. i purchased in cash a phone and computer. i bought the phone from a...

MOLD .. YES MOLD.. OPENED A FREEZER BOX AND EXTENSIVE MOLD INSIDE OF BOX!!! BEWARE.. DANGEROUS.. Gave Best Buy an opportunity to make it right.... They blamed a 5 minute ride in my pick up...

I walked in to pick up an online order, a phone charger. I had my BestBuy credit card on me, however, I had left my ID at home. I had written down the confirmation # as well in case my phone died,...