The store service was great, people were knowledgeabl, friendly, efficient, however, Do Not try to call or text-you'll wait until you finally give up. You cannot speak directly with anyone at the...

Bought over $4000 in tv and audio yesterday. Sean was a wonderful salesman very knowledgeable and patient. I walked out a loyal Bestbuy customer. Then I spent the next day and a half on the phone...

They have added an AI voice that wants all info as to what I am Looking for inc model and price and won't connect to appliance rep in the Conroe store ITS TO MUCH TROUBLE! AI voice would also...

Great service and education from Sean in the TV area. I had technical questions so I could pick the best TV for my room. He explained in detail about the differences in the many types and brands...

I was pleasantly surprised how the Conroe store's Geek Squad helped me replace a failed phone that had only several months use. The problem with the WiFi chip required a lead tech to request the...