Consumers Energy in Lansing, MI – Reviews, Hours, and Contact Details

Since this pic, has gotten worse with rain and snow.

Picture of mess that Consumers Energy left in my yard.

Consumers Energy Electric Utility

Consumers Energy provides electric and gas utility service to more than six million residents in nearly 70 counties in Michigan. The company serves several principal cities, including Battle Creek, Bay City, Cadillac, Flint, Grand Rapids, Jackson, Kalamazoo, Midland, Muskegon and Saginaw, Mich. It operates coal- and oil-fired generating plants, hydroelectric generators and combustion-turbine plants. Consumers Energy owns a nuclear facility. The utility also purchases power from several sources, such as the Midland Cogeneration Venture, the nation s first conversion of an idled nuclear plant. Its natural gas supply is enabled by major pipeline companies and producers in the United States and Canada. Fifteen natural storage fields in Michigan allow the company to economically purchase and store gas during warm months. Consumers Energy is the principal subsidiary of CMS Energy Corporation. The company maintains a location in Lansing, Mich.

Phone: (800) 477-5050

530 W Willow St Lansing, MI 48906 ·424.37 mi

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Reviews

1.5 19 reviews

5 star

2 4 star

0 3 star

1 2 star

3 1 star

Susan S. 01/17/26

First, no service was requested. Apparently, this service was initiated by Consumers Energy. Second, there was no communication whatsoever with my mom before they showed up on a very cold snowy...

Gt C. 11/07/26

Horrible sad people spreading their personal pain to their customers. I paid my bills online with CE having my bank account information, and paid my bills on AutoPay. Eventually I relocated...

Gee1369 G. 04/29/26

We had a power outage after a tornado in Coldwater. Consumers found a broken wire on the pole in the line fence of our neighbor's property. They cut a bunch of trees and brush down and left the...

Juli J. 05/01/26

Have been on hold for 24 minutes so far. This is COMPLETELY unacceptable! It's not like we have a CHOICE in who we have to use for our energy needs. Consumer's you can do MUCH better than this!

Lev R. 07/16/25

Part of an enormous tree in the house behind ours fell and took out power for half the neighborhood. I saw it fall, a neighbor saw the transformer spark. Power was restored in under ten hours....

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