Best Verizon Store in Lansing!!! Very patient and tenured staff. You can tell they keep a major focus on customer service at this location.

Anthony helped us today with a hotspot issue. Not only was he extremely welcoming, he also made the solution easy, affordable, and something that took a lot of stress off our shoulders. We...

Update: after posting this Yelp review, we got a new version of the manager who figured out how to help us and we finally got our rebate in portions over the next several months. While the signal...

Horrendous service. They tried to charge me $850 for an iPhone 11 with a trade-in. I walked out the door and bought one straight off Apples website for $700. They showed no interest in us and...

I got the manager Jason on the phone and he answered sounding abrupt and then did not want to listen to my question. He just kept shutting me down. I've worked with him before and he was fine...