Paid way more than we should have for a new liner last summer. Took them forever to complete the job, based on other reviews I guess we're lucky they even did finish the job but it didn't come...

We ordered a cover for our pool for $1600 last September. We have not received our pool cover nor a refund from Knapp. We have contacted him several times and he keeps making excuses. We plan...

Made an appointment with them to fix my hot tub. They said they would call on a Thursday to firm up the time. By 3:30 pm on Thursday I figured I should call. Talked to a woman who said she was...

Former employee. As a costumer he will take your money and run. Do not work for him!!! He will tell you he holds your first two checks. He might pay you once or twice but in the end you will have...

Knapp Pools & Spas should not be in business. It's very unfortunate that people in the Coldwater aeea don't have more choices for these kinds of services. After paying Knapp to service my spa...