I don't stay at Quality Inns, but I chose to stay at this one based on the 4 star rating. Appearances were good; however, I was deceived. I booked for 2 nights and paid for a King Suite with a sofa bed for 3 adults. When ready for bed, I requested a blanket or comforter for the sofa bed because none were in the room. I was instructed to come to the front desk and get one. Once there, the clerk advised me that there weren't any available. I returned to my room and immediately contacted Choice Hotel Customer Service and advised them of the problem. I was assured it would be taken care of, and I received an email attesting to such. I was advised a blanket would be provided the next night. The next night, I went back. Still no blankets were available.Basically, I was charged fees for a room that did not meet the requirements I paid for. Additionally, the room for 3 only had dingy towels for 2. We could only get additional towels if we brought the others to the front desk and swapped them. I understand there's probably an issue with theft of towels, but I would have no interest in stealing dingy towels. Further, I can attest to the fact that you get what you pay for. The quality of the guests were below standard, as well.

It was just okay the room could have been cleaner just plain old waffles for breakfast from 6:30 am til 9:30 am even though the hotel was already paid for I had to pay $50 deposit upon arrival

Absolutely worst experience, was charged 100$ for a slightly damaged lamp (THAT WAS ALREADY THERE BEFORE I GOT TO THE ROOM) they said i should of reported before checking in as if I knew or that it’s THEIR JOB to know before giving a room. Mind u I stayed for over a week so once I asked for the room to be cleaned a couple times here and there (AS I PAID FOR) they told me I’m wasting their staff time. Very rude and disrespectful manager Tanya smiles in your face but talks behind your back and makes her staff do the dirty talking for her! Wouldn’t recommend anyone coming here. There are way too many hotel and staff that will be happy to accommodate you and treat u with respect. Spend your money on hotels that actually respect you!

Hello I would like to say that I've had one of the best experience at the quality inn in Warren Michigan I must say that the manager Tana is excellent she goes out of her way to make sure customers are satisfied she makes sure that the inside and outside are is very clean she checks on her customers she's always reading you with a smile she makes sure that you're satisfied I've even seen her cleaning helping with breakfast it makes me feel good to just hear her say hello hi how you're doing do you need anything great person to talk to I enjoy being here the mattresses feel very good the cleaning staff is great also they do an excellent job in making sure that you have everything you need don't hesitate to ask because they'll get you just what you need the maintenance man Mark is great too if something's broke he'll fix it believe me he can fix anything I enjoyed my stay here I would encourage anyone if you're in Warren Michigan or anywhere in Michigan and you need a good place to stay come to the quality inn in Warren Michigan you will enjoy your stay here you will also enjoy the breakfast it's free and it's good take my advice thank you so much for making my stay so enjoyable Tana mark Manila and the cleaning staff I think you all for such an excellent job and making this hotel one of the best in Warren Michigan

This is a great place to stay! Very clean, NO smoke or other odors, friendly staff, reasonable price, everything nice and comfortable, wifi works fine. Will definitely be our go-to in the Detroit area.