Thank you to Richards Plumbing & Heating Supply. They stand by their products and service. A Kalamazoo area plumber (another company) installed a new hot water heater in our home last winter. In...

Great place, great people and top quality products that they stand behind. Once you shop at Menards and Home Depot you'll realize the difference from their cheap plastic crap to what Richards...

My experience with them is that their customer service and communication are poor. I will not do any repeat business with them nor would I recommend them to anyone looking for a supplier.

Ditto, worse service ever. Bought a part for hot water heater couldn't get the old one out so I wanted to return the part just purchased 2 hours prior. I was told All Cash Sales are Final, No...

Worst service ever. They charged me double from the quote. They were rude when I questioned them about the additional charge. This occurred several years ago, but I am still upset.