I am not sure what the reviewers issue was. I live in Byron Center and am in Ace Hardware at least once a week. I have never had bad service and usually I have several people asking if they can...

Ace is supposed to be the friendly hardware store, but not Byron Center's version. I interacted with three staff members who couldn't be bothered to help me find the hardware I needed. One...

Very helpful and knowledgeable staff! I got greeted right at the door and the sales associate got me just what I needed. They have a great selection of products too.