Christmas gift. Wanted to have tv set up before I had surgery. Opened box and tv would stop once I got to set up remote Jan 18. I have been on phone for three hours and no help. I called the...

Don't even waste your time trying to talk to anybody on the phone. I went a couple months ago and talked to the Geek Squad guy and asked about external graphics cards. He tried to tell me there...

I am sure this applies to ALL Best Buy locations. I am unable to speak to a live person at my local store. I purchased a computer a couple months ago and am having an issue with it. According to...

If I could give this store a -10 for service I would. Ashe became increasingly aggressive toward us when my husband asked a few simple questions about the set up of the phone we purchased the day...

This used to be an excellent store for buying laptops and cell phones... now, it's clear that the staff is on commission despite being told that they are not. They really pushed hard for me to buy...