I was driving up to Grand Rapids from the Detroit area. We hit a snow storm on the way and I soon realized that my wiper blades needed to be replaced. I was able to see well enough to make it to...

The Kool Toyota Body Shop was dismissive, rude, and confrontational. The customer service surpassed disappointing and was unacceptable as the employee became hostile. The demeanor is a true...

Stay away!!!! They do not answer calls and are very rude. Spoke with an Ashley on the phone multiple times and she was very rude and cut me off every time I was asking questions. Even told me it...

Do yourself a favor before you buy a new or used car from the dealership call their service department and pretend you need to talk to them to schedule an appointment to get your car in.. why you...

I dealt with Beth B and purchased a used Tacoma after she searched diligently. She found a great truck and it has served me well, I love it!! Beth never gave up looking and the truck came...