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Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service
Chase Bank Bank

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Website: locator.chase.com

Phone: (616) 771-7010

Closed now

  • Sat 9:00 AM - 2:00 PM

1100 Michigan St NE Grand Rapids, MI 49503 ·473.12 mi

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Reviews

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2.0 4 reviews
5 star
1 4 star
0 3 star
0 2 star
0 1 star
3
Darcy D. 02/15/17

I moved here three years ago...I started a relationship with Chase. My son did as well. He is a veteran so he qualified us for the premier account. My experiences at the Michigan street branch...

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James M. 08/13/21

What a terrible excuse of a bank.. terrible customer service, no one that works for them can seem to help you with anything. Transfer to the next phone call then they hang up on you after 30+...

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Jenna Z. 06/04/19

EXTREMELY unprofessional and disappointing!! I wish i could leave zero stars. My husband and I are currently going through Chase to buy our first home using a VA loan and every single step of the...

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Brian L. 01/10/11

Back in December, I asked Ben, the branch manager, about the new fees being incurred on my account. He told me that even though I'd been with the bank for years, they weren't going to honor my...

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