I see other rave reviews, but I did not have a great experience. The common area carpeting was dirty and worn. But my room ... the carpeting was dirty, worn, and stained; half of the covering of the bathroom light was missing so you could see the fluorescent tube; the TV did not work; the air conditioner was dirty (lots of fuzz in the vents), and there was a long dark hair in the shower (not my color). I told the desk clerk the next morning, but there was no offer of a discount or credit. I would not stay there again. On the plus side, it was conveniently located, and the breakfast was decent.

This hotel is nothing like the pictures on their website. Our room was disgusting. Mold around the toilet and sink in the bathroom. Did not bathe because of that.Our only window looked like it had a bullet hole and cracks in it. There was a pulled down curtain rod used to secure the window from opening. There was ceiling tile coming down from the window opening. Carpet was dirty and stained. A security door down the hall was propped open with a rock, was found same in the morning. So it would seem not much security for this hotel on 28th St. Our shuttle driver never arrived in the morning,so Uber was called. Hotel charged me $10 for that, so much for the free shuttle.

It was much better than the red roof Inn down the road, it was clean and a place to stay, nothing fabulous.

My stay at the Comfort Inn Grand Rapids Airport was average at best. While the room on the first floor was clean and relatively quiet, the overall service and attention to detail fell short of expectations. Specifically, after breakfast service, milk was spilled on the floor near the trash bins; I observed staff walking past the mess throughout the day, and it remained uncleaned well into the evening. Furthermore, the staff did not provide a welcoming atmosphere and were generally unfriendly. Based on this experience, I would likely not choose to stay here again.

Good location. Poor sign in. Poor food services. Weekly prices are decent. But weekend price gouging is the practice here. For a one night stop, it is basic and tolerable. Watch out for the $20 false bill addition. Be careful to avoid the massive over charges on weekends.