Kay Jewelers is classic. Right? They always have the stuffed animals around V-day and Christmas.. Like if you are going to buy jewelry for that special someone, you know they are going to want to...

I stopped at 7:04 to pickup my wedding ring after driving an hour to get there. Three associates inside and they would not give me my ring. No, payment needed to be made, only a pickup. They...

My mother bought a small keepsake bracelet for my newborn daughter at a different Kay Jewelers, and an employee recommended my mom purchase a giftcard to cover engraving cost. After receiving the...

The legacy continues - came back to Kay's with my original receipt from 18 years ago and they still can't find in their computer system. Instead of acknowledging that they made a mistake, they...

I came here to return/exchange earring that my grandmother purchased for me. I first entered and neither sales associate was busy but it took a minute of me standing there (right in front of one...