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Courtesy pay explanation directly from RBFCU website
I've been on hold with FRAUD dept for 2 hours plus and keep getting told to wait due to high volume.
How long I was on hold waiting for help.
RBFCU - Headquarters ASC Bank

Website: rbfcu.org

Phone: (210) 945-3300

Cross Streets: Near the intersection of Ikea Rbfcu Pkwy and Loop 1604

Response 10 hrs. Response rate 100%

Closed now

  • Sun Closed

1 Ikea Rbfcu Pkwy Live Oak, TX 78233 ·1232.17 mi

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Reviews

yelp
1.5 155 reviews
5 star
16 4 star
2 3 star
3 2 star
12 1 star
122
Tashara M. 03/16/23

*****Editing this review to add that after I wrote this, RBFCU customer service did reach out to me and were able to refund the NSF fees. They also apologized for the bad customer service and...

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D G. 06/08/26

This is not a review for one location in general but the overall experience of banking here--one star and that is because this bank receives my employers paycheck to me usually 24 hours before...

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Joe .. 07/11/26

Feedback on RBFCU Trust Services and Members Trust Company If you or your family are considering using RBFCU for trust administration services, I would strongly encourage you to proceed with...

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Sonja P. 08/28/26

I have $12, 712.51 in your bank I would like to get my money out but y'all got it on hold for over a month now. The sender has asked me if I had gotten my money yet and I said no so he tried from...

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Bryan G. 07/20/26

Years ago it was a good company, and they have been coasting on that reputation. Today, management is essentially unreachable and therefore worthless. They completely walled themselves into a...

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