




Featuring an indoor heated pool and hot tub, the MainStay Suites hotel provides easy access to a number of attractions in Iowa. Local points of interest like the US Cellular Center stadium, the Brucemore mansion, The Science Station museum, the Eastern Iowa Airport and the University of Iowa are all nearby. Rooms in this all-suite Iowa hotel feature kitchens that have full-size refrigerators, two-burner stovetops, microwaves, dishwashers, coffee makers, toasters, sinks with disposals and all necessary cookware. All rooms also include hair dryers, irons, ironing boards, sofa sleeper, voice mail and cable television. Non-smoking rooms are offered. The outdoor courtyard features a barbecue area. Guests will also enjoy the convenience of guest laundry facilities and valet cleaning services. This is a pet-friendly hotel; fees apply. Free WiFi is provided. A fitness centre is also available for guests' enjoyment. We offer a manager's reception each Tuesday and Wednesday evening with light dinner and beverages. Business travelers will appreciate the business center, providing access to a computer, printer and scanner. Free local calls are also provided.
Website: choicehotels.com
Phone: (319) 363-7829
Open now
- Mon Open 24 Hours
5145 Rockwell Dr NE Cedar Rapids, IA 52402 ·703.35 mi
Is this your business? Verify your listing
Amenities
- Restaurant
- Spa
- Swimming pool
- Wifi
- Family friendly
- Parking
- Accessible
Reviews
tripadvisorDo not book this hotel. First, the good stuff: The staff is beyond amazing. They are responsive, helpful, kind, welcoming, and the only thing that is decent about this hotel. The bad: Everything else. Upon entering my room, I noticed food crumbs everywhere. There was an unknown large stain, possibly from water damage, on the carpet. The room decor was extremely dated and rundown. The appliances in the kitchen were from the 1980/90s. All surfaces of the appliances were dingy yellow and cracked. The room air conditioning was set to 56° upon entering. We had to turn the heat on, which then smelled like a fire had started. The water pressure in the shower was non-existent. The towels appeared clean and bright white, yet thin and small - very poor, low quality. The housekeeping is severely lacking, though housekeeping efforts may be hindered by all the fixtures and finishes being very old. Still, there were crumbs everywhere and the room had not been vacuumed. Next, the bloody mattress...Upon moving to the bedroom, I feared what I would find. By that, I was especially concerned about bugs, but instead, upon pulling back the fitted sheet, I found the murder mattress. A giant blood-soaked stain (see pictures) at the head of the bed. There is no possible way that housekeeping or the owners do not know that this is there. They simply covered it up with a fitted sheet. There was blood in other spots of the bed, too. There were unknown drips of stains on the bed skirt. The sliding closet door rails were rusted and filled with filth. I was afraid to touch anything. The staff immediately, swiftly, and appropriately switched us to a different room which was slightly better. At least we did not have the murder mattress. This second room was on the ground floor and the windows were found to be unlocked with no screens. One of the windows didn't lock. The breakfast was instant coffee, orange juice, three flavors of yogurt, banana or orange, and a choice of either blueberry or banana nut muffins. That was it for the breakfast. The hotel advertised free breakfast when booking the room, but the food provided is lacking. There was absolutely nothing warm or hot. There were no bagels, no toast. I didn't even see milk.I do not know how this hotel is being rated a three-star. It is, at the highest, at two star. The hotel seemed seedy, as well as the stumbling drunk man in the hallway. Admittedly, I should have known better when I smelled a certain skunky smell in the hotel parking lot emanating from a car, but I chalked that up to a one-off. I am indeed irritated that this hotel took my money, but I am also very honest.
MoreHighly recommend. Great customer service and all around great place to stay the rooms are very clean! The rooms have kitchenettes so you don't have to eat out all the time! Pool was great and the front desk lady with the blonde hair that works the desk is a very nice person and loves her job!!!
MoreI stayed here throughout the month of January, and again throughout the month of March. All the the staff are very friendly and accommodating, without complaint or attitude. The rooms I've had were clean and housekeeping has always taken the initiative to ask if I needed anything. The halls and entry are always mopped and vacuumed. The rest of guests are quiet and respectful. Summary is this: I've stayed here a total now of 66 nights and can't complain about anything. I would recommend to everyone.
MoreReally friendly staff that were happy to help all the time. clean accomodation and a great breakfast. Enough facilities to make an enjoyable time, swimming pool is clean and fitness facilities are great
MoreFirst off the website describes, hot breakfast, manger reception. No. None. Talked with man next morning, Oh that changed in January 2022, too costly, had to throw away food.NEED TO UPDATE SITE. Told him. Would be happy with cereal or waffle maker and premade dough cups not perishable. No comment. Banana, apple, weak coffee, juice machine.Got in late, next morning, cold in room; checked window, partially open (lower floor room, NEVER again); window cracked open, screen pulled out at bottom. I had to push out screen to get closed. Secured right. Got back that afternoon after Grandkids basketball games, window next to it had been sliced open. Put light in window that night with drapes closed. Told person at desk next morning, oh gosh, I'll check it out. F Y. Explained we were totally disappointed.
More