We have a Whirlpool four door refrigerator that we have had for a few years. A few months ago we bought a new Whirlpool top freezer refrigerator from Burns and Sons in Muscatine to put in our...

Burns & Sons does NOT deserve even this 1 star rating. This was one of the worst customer service experiences I've had. The employees were rude, completely dismissive & unfriendly. My family...

Bought a 4 thousand dollar fridge the movers broke a wire on it for the lights on the freezer no big deal stuff happens it's been over a year since that happened still not fixed can't get any...

Regarding the Burlington location. Don't use Burns and Sons for repairs, after using them twice I'm convinced their technician has a conflict of interest. Never again, I'm so frustrated. While...

Be forewarned! It's unbelievable their lack of customer service and what they're willing to reduce themselves to. I just got off the phone and Chris Burns the wife of the owners who was yelling...