Super charming place to stay and made us want to come back across the country just to stay there again. Staff (Maddy?) and guy in the morning were superb and ahead of every step. The breakfast was delicious w locks, sour dough, yogurt, home made granola bars and perfect temp and good quality coffee. Room and bathroom very cozy and comfortable.

I travel a lot and have never encountered this before. The Mansion Hill Inn adds an extra 8% gratuity to every bill which they do not mention at check-in or when you hand them a cash tip. In addition to the unpleasant surprise, the service was not what you would expect from a 10-room inn. For example, when we asked for a bucket of ice, we waited and waited and after two hours went downstairs to get it ourselves. The staff member said he wasn’t sure we still wanted it. When I ordered a glass of white wine at the bar, I was told he’d have to try to find it. Their default seems to be to do as little as possible. Beyond the lackluster service, the historic mansion is beautiful and the other guests were really lovely.

Outstanding in every respect! The entire team - Erik, Haley, Nicole, Juan and Adam - welcomed us warmly, offering help with luggage and information and beverages. The property itself is extraordinary. The rooms are pristine. We cannot wait to return!

We have stayed at B&Bs all over the Midwest. This one has hospitality that was so amazing! Nicole checked us in and provided us with options for entertainment. Terrance was there when we came back later, a bit wet from a downpour. He gave us towels and a pot of Chamomile tea to warm up. Juan was with us at breakfast and gave us a map and tips on exploring downtown and walking along the river. Eric gave us a history of the inn.Breakfast was delicious and the coffee was so good we went to the shop they use and bought some to take home!

My husband and I enjoyed 2 wonderful nights at the inn and it exceeded even our high expectations. The warmth, helpfulness and high level of service by every member of the team is extraordinary. The property is stunning! We watched the most spectacular sunsets on the lake from our bathroom. Charming, clean, comfortable and well equipped doesn’t begin to describe our room. I appreciated the lovely Occitane bath products. We were in number 7 and totally delighted. It was very quiet and we slept soundly. The breakfasts were delicious with fresh berries, excellent bread and pastries and freshly brewed coffee. We’re on a long cross country road trip with many stops and this has been a highlight of our journey. If we return to Madison we wouldn’t even consider staying anywhere else.