I am amazed with the customer service in this store. I called three hours ahead to let them know I was on the way because I live far from this store in general. I described the shirt to the woman...

Im a frequent Francesca's shopper, I have an account and was returning a dress. I didn't have my receipt but I paid for the dress with card and used my account for my purchase. There's a new lady...

Customer service sucks absolutely rude employees. I went in for a return and got ignored patiently waiting by the register.

Went to return a dress which didn't have the receipt. They said they couldn't look it up with my card i used to purchase which I've never heard of a retail store that can't do that but anyways...

My daughter is 3 and she also happens to be my shopping buddy most days she loves it but some days not so much and the ladies here are always so sweet and kind and don't get me started on their...