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Tranquilla Inn Motel

Open now

  • Wed 9:00 AM - 6:00 PM

4044 Cerrillos Rd Santa Fe, NM 87507 ·1479.52 mi

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Amenities

  • Accessible
  • Wifi
  • Smoke-free
  • Family friendly
  • Parking
3.0
34 reviews
5 star
9 4 star
5 3 star
3 2 star
7 1 star
10
Tripadvisor traveler allysonv746 05/11/22

They film you in your apartment from the sheds outside. From what I know about the law, filming someone in their private space when naked is ILLegaL ! If you are a woman, DO NOT STAY HERE! They enter your room without notice. I had lots of clothing stolen and jewelry stolen. The owner and son live there. The manager is a liar. These are disgusting people. DO NOT STAY HERE!

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Tripadvisor traveler Carrie60922 11/29/14

I paid for a week at this hotel, and upon getting settled, I started to notice problems. For one thing, the WIFI doesn't work at all in this hotel. You are supposed to get that service, and it is a total joke that doesn't exist. Also, the manager, Randy, is a grumpy abusive person who is lazy and disrespectful to women. I gave him my money but he didn't produce a receipt for me when I specifically asked him for it. He sits behind the desk with a bad attitude and doesn't want to do anything but stare into space. The maid doesn't do her job properly and does a shoddy effort of cleaning. There are notices posted all over the place for tenants who stay here to not do this or that with threats of eviction, but when the manager on duty does something wrong, they won't take accountability nor own up to it. They become cruel and retaliatory towards customers by withholding things you are supposed to get as a customer from you for complaints filed. Take my advice. Find anywhere else to stay OTHER THAN HERE.

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Tripadvisor traveler Damselfly_7 10/18/13

I needed a short term place to stay while waiting for my house to be ready. Tranquilla Inn was clean, comfortable and reasonably priced. Only problem was with a misunderstanding/misrepresentation of the rate because I was staying an odd number of days.

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Tripadvisor traveler Scorydon 07/29/13

I'd stayed here often over the years when the place was a Red Roof Inn, a dependable and pleasant budget-hotel choice. Since the change of ownership earlier this year, I'd been curious about trying out the 'Tranquilla Inn'. After my recent one-night stay, however, I don't expect to return. The price was low--$45 for a Friday night during the summer tourist season. Evidently they have lower rates for weekly or longer stays. The facilities are ok, if a little more run-down than before. Oddly, my room had neither telephones nor a single wastebasket. No sign of bedbugs or other insect life. The front desk clerk was friendly enough, and accommodating of my request for a particular part of the hotel. So far so good. However, I was surprised when the clerk asked if I'd need to be out between 11pm and 7am, as they shut down the front desk and lock the outside doors during that period. I was given a key to the front door which I used to let myself in, but when I attempted to exit the same door to get another item from my car, found the key did not work to let myself out. I was trapped inside the hotel -- and then had trouble with the key-card to my room, which only let me in after multiple swipes. Eventually I discovered that I could get out to the parking lot through a side door and use the lobby key to re-enter, so I was not in fact trapped inside the hotel. However, as often as I've had trouble with demagnetized or non-working key-cards over the years, I don't feel at all confident staying in a hotel without a night clerk on duty, in case I can't get into my room. This one factor will prevent me from staying here again.

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Tripadvisor traveler Melinda P 06/20/13

I stayed at The Tranquilla Inn for about 7 weeks and got so many bug bites that when I finally complained they threw me out. I was there 2 weeks and then my son needed to stay with me. I had a room with 1 king sized bed and asked to be moved to a room with 2 beds. My son stayed with me for 4 nights before they moved us to a room with 2 beds. The night they moved us we started getting bug bites. They told me that my son had brought the bed bugs with him but if he had brought the bed bugs with him they would have been in the room with the king bed not the room with 2 beds. I don't know what kind of bugs were biting us but management nor ownership did anything about it. DON'T STAY AT THE TRANQUILL INN.

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