Don't waste your time calling the number. After following what seems to be endless prompts, you speak to a real person. After answering returical questions. You will be put on hold so that they can speak to a manager. The manager that you never speak to will tell the customer service representative to tell you that your issue is being referred to the people who you are complaining about. One week later i still haven't gotten a call. Again don't waste your money I spent almostl 600$ on something that I could have done on a fishing trip. I have wasted too much time on something that will never be resolved. And to the manager that took my number to follow up that I never heard from thank you. Thank Odessy Cruises for making my wife's mothers day a complete disaster. BUYER BEWARE

Terrible route. Sites are barely visible. The only reason I didn’t give it a 1 was because the staff was very accommodating and decided not to charge us for our 5 year old. The sign says the tour is narrated and all they do is play music. One of the few times I just jump on without checking Trip Advisor and sure enough we were dissatisfied.

I cannot comment on the cruise as the one I booked was cancelled. However I am writing to inform future customers not to buy tickets online in advance as they don’t refund money. I bought 2 tickets for a 8.15pm cruise. I arrived at the boarding point at 8pm and DC Cruises staff advised that the cruise was cancelled as the boat scheduled for 8.15pm had to collect a different group. The same night I emailed the Support email asking for refund and they informed me that the cruise left at 8.30pm that night and that as no one else has complained I am not entitled for refund. I find this totally unacceptable as I was wrongly informed by their staff and I have lost $54 (there’s an online booking fees to buy tickets online).

We enjoyed our night cruise of the DC monuments and skyline but as the boat was open it was super cold. They did supply blankets but it was COLD. The skipper was most knowledgeable and friendly but did I mention it is very cold.

We had tickets with a map that showed a star as to a vague location pickup near Ohio drive near FDR Memorial. No dock, no sign, and DC cruises did not answer phone to assist with directions. We arrived late and had to wait for return boat which comes only once per hour. Do not waste your money on this cruise.