I live in South Florida, but I am originally from East Tennessee. I had such a good experience in the past with Y12 Federal Credit Union that I refinanced my automobile loan with them. If I...

Have a high yield savings account the requires 15 debit card transactions a month. On 7/28, I check and only have 10, run around of the 7/30 and 7/31 to make 5 more. they get posted on August 1...

I have email where they admitted fault when my GAP insurance didn't pay off my loan leaving me with almost 6k owed. They should be investigated. Also, my new auto loan company had a payoff amount...

Horrible customer service on the loan side of things. Have my vehicle loan through them they didn't inform of us of some paperwork that wasn't right on the dealership side of things then I get hit...

Their service is ok at best. It's rare I see anyone doing business that a teller doesn't need assistance from a manager. Most tellers would gossip about each customer that came through. It...