Usually don't like to submit bad reviews but in this case it's warranted. As u can tell by the 2 dot rating this won't be full of praise.First, I order a 15 bone in wing platter. The wings that were delivered must have come from anorexic chickens. Barely any meat on them. Not sure if this is standard for all BWW but the bone in are $5 more than the boneless! The sauces were OK. Secondly, it seems there was a promotion going on with wings and fries. Our waitress did not tell us about this. The only way we found out is that one member of our party happened to order the promotional items separately and when the bill came found the items listed as a promo. The bright side is he paid less than expected but the rest of the party (10 people) were very disappointed/upset they were not told about it.

This restaurant needs a management overhaul. The wait staff is always new and they look like they are recruited at a rehab facility. I'm sorry, but presentation by your employees is important. Last evening I ordered Naked Tenders with mild sauce. Breaded plain chicken tenders, is what I got. I then understood why the waiter looked puzzled when I ordered. He didn't know what naked tenders were, and couldn't understand why I was saying naked, with sauce. Instead of questioning me, he just brought what he thought I meant.My wife ordered boneless w/ mild sauce on the side, blue cheese, celery & carrots. Out came bone-in wings, covered in sauce. We corrected him on that. I just ate mine as is. Out came the boneless wings, covered in mild sauce. After about 5 minutes, the waiter came back and asked how everything was. We reminded him about the carrots and celery, blue cheese, and the side salad the third person with us never received. About 5-8 minutes later he brought those items. We were just about finished eating. We've been to this location many times. I'm never surprised anymore - I just keep asking myself why do I come here?

Horrible service, took 25 min from being seated to get waited on. Ordered drinks before our meal and didn’t get them for 30 min after eating (our food was also served cold). Off the clock workers had to jump in to help out, very under staffed! The mask policy for workers doesn’t seem to be enforced. By far the worst location I’ve ever been to, very disappointed.

We've been doing a lot of curbside, and decided to try the local BWW for a change. This was the only bad experience we've had so far, and I'm really regretting that big tip I gave them. To start, the order was supposed to ready for pickup at 7:30, which is when I went in, but it was 8 PM before I was driving away with the food. Most egregious was that I wad to walk back in to request the dessert that we had ordered actually be included in the bag. Another woman before us was also missing something and had to come back. The pandemic set up was poorly managed. A table is positioned in front of the registers so that you don't get too close to the staff behind their plexiglass, but that leaves the tiny vestibule for many people waiting for their orders (and to be seated) crammed together. The fact that the staff person wore her mask securely over her chin, making it more comfortable for her exposed nose and mouth, did not add to my feeling of well-being. Finally we get to the food. My salad was missing the avocado, which is in the description. The burger and fries was very good. The chocolate cake was excellent, but also missing the chocolate syrup described on the menu. All in all a very disappointing evening.

Nice and delicious chicken buffalo wings, place very cool , nice to hung out if you are out of town. Lots of food to choose from. Cheers