Stopped by Cook-Out for a quick bite and had mixed feelings about the visit. The food was hot and fresh. We ordered two cheeseburger trays, and both were cooked well and served quickly. No...

Walked into restaurant at 8pm on Thursday. Had to wait over 10 minutes for staff to come to the register and take my order. They came out to lobby while I was waiting but just looked at me but...

Horrible customer service at drive thru today. Employee taking order put in wrong order then wanted to argue with customer. Speaker at drive thru was too low. Corporate needs to be involved with...

I was very excited to get cookout for the first time in a long time. Trusting that the employees knew what they were doing I assumed all of my food would be in the bag. However when I got home, my...

Bad service asked for a plain cheeseburger which was on the receipt got bacon on it asked for a remake just to get another bacon cheeseburger. Was asked if I wanted a third make over to which I...