As I used to be a 20 years pro airlines/travel agent, their customer service is above average. although when I called customer call center, it was very rare to pick up phone in person immediately,...

If it was possible to give less than a one-star review, I would. Unfortunately, I will have to select one star which they don't even deserve. First of all, their website indicates that they are...

Their tours look fantastic but, beware! What was advertised was false. They charged 49.95 for a tour that if you go through the local company is only $45 if you go directly to OnBoard tours....

We booked a Hop On Hop Off bus tour of Barcelona. My family of 4 was very excited about seeing this marvelous city. Our flight was delayed by several hours, so we had to rush to the cruise...

Next time I will stick with Viator or Expedia. This tour company sucks! If you book a ticket today it will take several days to get the ticket emailed to you and it's likely you will have to send...