Today, July 4th, I stopped in for my bi-yearly inspection and cleaning. YES, they were open, I was so grateful! The diamond specialist greeted me promptly upon my entrance and proceeded to do the...

Dear Zales, While I was traveling my partner for life popped in here to surprise me with a ring. On March 2nd he proposed with a ring he purchased here. The ring is beautiful, he did a good job....

Husband got my wedding ring here, 2 diamonds fell out within the first year. Even though we have a lifetime warranty that's supposed to include free reshaping and resizing, they won't do the...

Went in for the huge July 4th sale. We looked at a moderate engagement ring and enhancement. Nothing big or real flashy. When she said $33 on sale out the door. We were thinking the sale is as...

Zales sent my rings to signet jewelers for the repairs. Which zales owns. Signet managed to break a diamond not to mention they won't even talk to me. Looks like I will be going about this another...