Went to the Ace on 75th street in Naperville to get duplicate keys made. They had trouble making a duplicate that would work. 3 duplicates by 3 different people. The fourth time I drove back I...

I drove over here and happened to arrive 5 minutes before they closed. Guy literally tried not to let me in and refused to help as he was yelling at everyone that worked there to lock the doors...

Slogan for this location should be the unfriendly hardware staff. I seldom leave reviews. I will leave a review for a business or person that exceeds expectations and for places that are the...

Always greeted when we come in. Staff always ask what they can help us with. They sell key fobs and program them. Recently ordered a key fob.. cheaper then the dealer... Joe did the setup. 5...

They are Kings of Customer Service! They helped find the right tools for the right job. Even better they are close by and personal. Don't go to those Big Box stores and waste time getting lost in...