Absolutely wonderful staff, store manager Kim is fabulous, helpful and knowledgeable. We've been purchasing from this location for about five plus years...and our son just purchased an engagement...

Pros: Decent Jewelry Nice Prices Convenient Location Cons: Horrible Customer Service Horrible and over priced warranty program Horrible cleaning, fitting, etc services This place is a rip off...

I have the opposite experience from other Yelp reviewers for this Zales store. My partner and I were shopping for wedding rings and made an appointment to meet with Kim, one of the store managers....

This is my first ZERO star review! Today my boyfriend and I decided to stop at Zales to finally buy the engagement ring i have been eyeing all year. We went into the store and headed to the...

This is worst jeweler ever. Quantities the ring will be there by a date and its not. Brought a necklace and chain broke not once but twice. Sales associates promise things they can't commit to....