Stopped by the AT\&T store in Normal, IL to fix a legacy phone, expecting a hassle--and instead got *Joseph*, who made the whole experience smooth, successful, and even fun. It took maybe 10...

I dont even know why u have a freaking store. When i buy a phone u tell us to go to best buy or walmart. I call to fix a voicemail issue that is a system problem and its 'go online' tried that for...

My wife and I went to upgrade on phones in early August and were told that our total bill would be less if we added an additional phone and line. This was a lie and we are now stuck with the...

I entered the store after my phone broke. I have insurance and they would not help facilitate a repair. Instead I purchased a new phone before a trip so I wasn't without a phone. When I got...

We were an AT&T family for over 20 years, but finally had to leave. Store staff and management were not honest with us. Be careful when dealing with store employees and in general. Waiving...