You cannot talk to a real person. And the computer can't help you they don't even know what you're talking about. You can't ask the computer a question you can't carry on a conversation with the...

I have tried calling 4 times today and I keep getting hung up on as soon as the wait music is over.

Rudest office ever. So glad that the gal on the other end thought it was cool to laugh and mock me. Maybe had she actually listened to what I was trying to tell her but no. She was on her own...