Best Buy is my favorite electronics store. They are tops on customer service and price matching. My husband and I just bought our iPhone 8 Plus cell phones at Best Buy and it was a great...

I need to get my phone fixed so I brought it to the Geek Squad. They needed to order a part that was supposed to be mailed in 3 days. It has been over a week now, so I wanted to call and ask if...

The supposed Geek Squad manager tried to charge me extra for an appliance delivery, and said delivery has been rescheduled four times now. Only one of those times was my fault.

I took my iPhone to Best Buy's Geek Squad for replacement of the battery. It took 5 days, due to they have poor inventory control and were unaware they had no battery in stock. Three days in, I...

My husband went off to Best Buy this morning with an android phone that had been misbehaving for a few weeks. Neither he nor I are the most tech-savvy of people, and he was prepared to buy a new...