Fast and simple and everything that was needed. Gentleman at the office was very accommodating and I do appreciative the great service. The room was very clean and together. Although the air conditioning unit was a bit awkward with how it ran l, other than that I was satisfied

The customer service was fantastic but the hotel security was lacking due to side entrances of the building not being secure. The doors were not activated for key card entry by guests. Instead it was left unlocked for easy access. Also no complimentary continental breakfast for guests.

Upon our arrival to our 2 star hotel, we realized how quickly the decision we made to stay here was wrong. But it was 12:30am and we were exhausted. My husband went in first and the first thing he saw were dirty sheets and pillow cases, as well as cigarette burns in the sheet. We went back to the front desk and asked for clean sheets. My husband came back with a clean sheet and quickly had to turn around to get another sheet and some pillow cases. While he did that, I started peeling back the comforter in order to start the sheet changing process just as I got to the bottom of where the comforter was, a little friend was found on the sheet. It wasn’t a big, that would have been somewhat understandable. No, it was the top to a hypodermic needle. Upon my husbands return to the room, he informed me that the “owner” named Tony, told him it was too late to be providing this kind of service. My husband informed him that had we come into clean sheets and no signs of drugs being used, we would have accepted it. The place is absolutely filthy, with mouse droppings, pills shoved in holes, and crayon writing to let you know which side of the shower for hot and cold water. We didn’t want to stay, but we were exhausted and it was 1:00am by the time we got things situated.After finally falling asleep, we get a random knock in the door at about 2am. No clue who the person was, but he just kept knocking. Finally he decided to walk away. The moral of this story is, this is a rent by the hour kind of place in a not so great part of town. It’s disgustingly dirty and the guy running the place is a jerk.

This is not a hotel. This is a dump!! It was too unsafe and unsanitary to stay in. The walls were stained and the mattress was stained and there were no sheets on the beds, looked like it hadn’t been cleaned in ages. The outside was awful! The pictures they posted are a gross misrepresentation of the place. It was scary and not clean at all. Could not stay due to these factors. Had reserved it for 3 nights for a family member who was trying to stay close to a sick loved one at BJC and their website pics didn’t look too bad…it is a LIE!!’. Definitely DO NOT reserve anything here! We were afraid they would get sick from How dirty this room was. They had to leave and I’ll deal with my credit card company to get my money back.

Budget hotel for people looking for a cheap room for night. The room was clean and staff where very friendly not in a great area so be careful walking around at night. If looking for a cheap hotel just to rest your head for night this hotel does the job.